Refund and Cancellation Policy

Last Updated: November 3, 2026

Welcome to Nursing Knowledge. This Refund and Cancellation Policy explains the terms and conditions applicable to payments made for our online examinations, educational services, subscription plans, and other paid features available on our website.

Please read this policy carefully before purchasing any paid service or plan through Nursing Knowledge.

1. General Refund Policy

Nursing Knowledge follows a No Refund Policy for its paid services and digital products.

Once a payment has been successfully completed, it is considered final and non-refundable. We do not provide refunds for purchases made through our website, except where a refund is required under applicable law.

By purchasing any paid plan, online examination service, or other digital service, you acknowledge and agree to this policy.

2. No Refund on Paid Plans

All paid plans and subscription services offered by Nursing Knowledge are non-refundable.

Please note:

Payments made for paid plans are non-refundable.
Once a plan has been purchased, the payment cannot be reversed simply because the user changes their mind.
Refunds are not provided for unused services or remaining subscription periods.
Users are responsible for checking the plan details, features, validity, duration, and applicable charges before making payment.
Failure to use a purchased plan during its validity period does not make the payment refundable.

We encourage users to review all available information before purchasing a plan.

3. Online Examination and Digital Services

Payments made for online examinations, test series, practice tests, study materials, and other digital educational services are non-refundable.

Once access to a paid examination or digital service has been provided, the purchase is considered completed.

Refunds will not be provided in situations such as:

A user does not attempt or complete an examination.
A user is unable to use the service due to personal reasons.
A user changes their mind after purchasing a service.
A user does not use the purchased service before its expiry date.
A user is dissatisfied with their examination performance or results.

Users should carefully review the service description and requirements before making a purchase.

4. Cancellation Policy

Once a paid plan or digital service has been successfully purchased, users cannot cancel the purchase to obtain a refund.

If a subscription or plan includes an automatic renewal feature, users should follow the cancellation instructions provided for that service before the next renewal date. Cancelling a renewal does not automatically entitle the user to a refund for an earlier payment.

If automatic renewal is not available, no recurring cancellation action is required.

5. Duplicate or Failed Transactions

If an amount is deducted from your bank account or UPI application but the payment status on our website remains unsuccessful, please contact us with the transaction details.

If the payment gateway or bank confirms that the transaction failed, any reversal or refund will be handled according to the applicable payment provider’s and banking procedures.

If the same purchase is successfully charged more than once due to a verified technical error, please contact our support team for investigation.

These situations are treated as payment-related exceptions and do not establish a general refund facility.

6. Incorrect Payment or Technical Issues

If you experience a payment-related technical issue, such as successful payment without receiving the purchased service, please contact us.

Our team will review the transaction and take appropriate action to resolve the issue, which may include activating the purchased service or providing another suitable resolution.

Please provide the following information when contacting us:

Your registered name.
Registered email address or mobile number.
Transaction ID or payment reference number.
Date and approximate time of payment.
Name of the purchased plan or service.
Screenshot or payment confirmation, if available.

Please do not share your UPI PIN, OTP, password, or complete card details with anyone.

7. Exceptions Required by Applicable Law

Although Nursing Knowledge follows a strict no-refund policy, nothing in this policy is intended to exclude or restrict any consumer rights or remedies that cannot legally be excluded under applicable laws.

Where a refund or other remedy is legally required, the matter will be handled in accordance with the applicable legal requirements.

8. Payment Responsibility

Before making a payment, users are responsible for:

Checking the selected plan or service.
Reviewing the price and payment details.
Confirming the validity and duration of the purchased service.
Ensuring that the correct account and payment information are used.
Reviewing this Refund and Cancellation Policy.

Nursing Knowledge is not responsible for purchases made without reviewing the relevant plan details, except where applicable law provides otherwise.

9. Changes to This Policy

Nursing Knowledge reserves the right to update or modify this Refund and Cancellation Policy when necessary.

Any changes will be published on this page with an updated revision date. Users are encouraged to review this page periodically.

10. Contact Us

If you have any questions or concerns regarding this Refund and Cancellation Policy, payment confirmation, duplicate transactions, or access to purchased services, please contact us.

Website: Nursing Knowledge
Official Website: https://nursingknowledge.in
Email: contact@nursingknowledge.in
Contact Page: https://nursingknowledge.in/contact-us/

Business Ownership and Management:
Nursing Knowledge is operated and managed by Digi Tech IT Solution, a sole proprietorship.

Business Website: https://digitechitsolution.in

We will review payment-related queries and provide appropriate assistance.

Final Statement

By purchasing any paid service, online examination, subscription plan, or digital educational product from Nursing Knowledge, you confirm that you have read and understood this Refund and Cancellation Policy.

Please note: Nursing Knowledge does not offer a general refund facility. All purchases are final and non-refundable, except where a refund is required under applicable law.